IT Strategy & Managed Services
Holistic IT strategy, systems integration, and ongoing managed services to support European operations.
Delivered with RACE Innovations
The Challenge
Your IT landscape is fragmented, reactive, and misaligned with business strategy. You need unified systems, proactive management, and strategic clarity.
Our Approach
RACE Innovations assesses your current IT, defines a strategic roadmap, and provides managed services (infrastructure, applications, security, support) to free your team to focus on growth.
Outcomes
- Documented IT strategy aligned with business goals
- Integrated, modern IT infrastructure
- Proactive monitoring, security, and support
- Reduced downtime and operational risk
- Predictable IT costs and improved ROI
What We Deliver
- •IT strategy and roadmap (3-year)
- •Current state assessment and gap analysis
- •Systems integration and modernization plan
- •Managed services SLA and pricing
- •Security and compliance framework
- •Quarterly business reviews and optimization reports
Key Performance Indicators
- •System uptime (target: 99.9%)
- •Incident response time (target: <1 hour)
- •IT cost as % of revenue
- •Security incidents (target: zero)
- •User satisfaction score (internal survey)
- •Roadmap delivery (% milestones achieved)
How It Works
Our proven methodology
- 1
IT assessment (infrastructure, applications, processes, team)
- 2
Strategic planning workshop (alignment with business goals)
- 3
Roadmap and prioritization
- 4
Quick wins and stabilization (first 90 days)
- 5
Managed services onboarding and SLA setup
- 6
Ongoing optimization and strategic support
Frequently Asked Questions
Ready to Get Started?
Let's discuss how this service can help achieve your European market goals.
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